Listen Up: Open Ended

Opened Ended is a weekly podcast hosted by best friends Cher Vincent and James T. Green. Every week, they take a deep dive into the latest technology and computer news, best practices in programming code. But they don't just focus on gadgets and shiny tech in the tech sector, they discuss everything coding to code-switching to gender.

Even though they're best friends, Cher and James don't always agree, and there can be plenty of spirited but respectful debate, which makes for an interesting listen.

Follow them via the Open ended web archive or via iOS on iTunes.

Listen Up is an ongoing series devoted to shining a spotlight on podcasts by diverse creators. You can check out all the podcasts previously featured here. If you have a podcast you'd like to recommend, post it in the comments or email me at shawnstruck at gmail dot com.

GamerGate's Lasting Effects & How To Fight Back

As the widespread use of the Internet took off in the late '90s and early 2000s, gamers started to form communities. With those communities were norms and rules both written and unwritten than began to coalesce with what those communities did and did not find acceptable. These were mostly-male dominated spaces, with the norms and rules functioning as gate-keeping tactics-- first to keep out those that might have reminded the gate-keepers of bullies, but expanded to be anyone that could be treated as an outsider or an other. This was especially true for women and other minorities. Trash talking was sen as "part of the game", even when it led to rape jokes and threats, for example.

Harassment of women and the marginalized in gaming communities in specific and online in general didn't beging with GamerGate. GamerGate just gave a collective name to what had been lurking under the surface of gaming culture for a long time. It just was now too big to willfully ignore. As I wrote last year, the more virulent influence of GamerGaters seemed prime to make hardcore gamers the new conservative reactionaries-- and this was before Trump was elected on a wave of dank 4chan memes, racism, and twitter rants.

Writing for Bitch Media, Sam Riedel reflects on the 3rd anniversary of the beginning of the GamerGate movement. She also talks about the effect it's had on her as a gamer, and the frustration that many companies that pride themselves on building gaming communities still stand by and don't seem to do much in her essay "No Girls Allowed: The Lasting Rules of GamerGate and Toxic Misogyny":

[Many of the PAX East] show’s panels that touched on harassment and abuse did so in a way that was only marginally helpful.. The Diverse Gaming Coalition held a panel on stopping online bullying, and concluded that “fixing” people who want to cause harm “is our goal” but is “not realistic,” ending 20 minutes early after focusing primarily on hawking T-shirts and signing up new partners. 

The It Gets Better Project’s panel immediately followed and was even more frustrating... When asked what should be done to fight this abuse, panelist Leslie Pirritano recommended that victims reach out to the Online SOS Network—but when it came to reducing instances of harassment, the It Gets Better panel could only spout platitudes; Huertas referenced Game of Thrones’ Tyrian Lannister, saying victims should “wear [their abuse] like armor.” 

Most disappointingly, it doesn’t seem like community managers... seem that concerned with ending the problem. At a panel entitled “Community Management 101”... Devin Connors of game studio Psyonix said CMs can try to “remold their behavior” but should try not to engage. That sort of corporate non-answer, which prioritizes companies over lives, is especially distressing when you consider that Connors is in charge of maintaining the Rocket League community as Corsair Media’s Global Social Media and Community Manager.

As Riedel points out, women play games just as much as men, but cis men hold the majority of jobs in gaming.

Take a look at the numbers: Even though Pew Research Center finds that women play games just as much as men, and "There are no differences by race or ethnicity in who plays video games," the International Game Developers Association reports that over 75% of those working in the games industry are straight, white cisgender men... gaming culture as a whole is still nightmarishly toxic for people who aren't cisgender men, and even for some who are.

This circles back to my earlier posts on diversity in the tech sector. Those in positions of power need to prioritize marginalized voices, and that means hiring more women and people of color and LGBT+ people-- not just as token hires but with real responsibility, As for those not in hiring positions, but positions of societal power, we need to prioritize amplify marginalized voices instead of talking over them, and when they talk, we NEED to listen.

No More Excuses: 1,000 Women & Non Binary Folks Who Can Speak At Your Next Tech Conference

Last year, I wrote how despite the tech sector paying lip service to the idea of addressing diversity in its leadership or workforce, large companies and influential tech conferences are still big on talk and short on action.

For example, this exchange between tech writer Matt Andrews and EdgeConf's Andrew Betts on every single speaker being male:

@mattpointblank inexcusable is pretty strong. I don't feel need to defend this, but am happy with our process.

— Andrew Betts (@triblondon) January 3, 2013

When men in charge of tech conferences aren't being defensive, they're being straight up lazy, because finding women doing interesting work in tech is sssooooo hhhaaaarrrd, you guys!

No, seriously, someone said that.

Mike Kuniavsky the lead behind the "Sketching in Hardware" conference actually said in an interview that it's "…often much harder to identify the women who are doing interesting work than the men".

Melanie Ehrenkranz, a tech reporter with Mic.com, put out a call for anyone who was

• willing to speak at a tech conference
• doing interesting work in the tech sector, and 
• was not a cis man

In just under a day, she had a list of 1,000 recommended names, which you can see for yourself here.

Okay, so now there's a list of speakers in tech. That's all we need now, right? Wrong. A list of women and nonbinary people that can speak on stage is just the first step. As Ehrenkranz said, the point is not for men in tech to have a list of people to tokenize;

"We also have to disrupt the idea that the only thing minorities are qualified to speak on is being a minority. The tech experts listed here are more than tokens — they're authorities in their fields. Individuals from underrepresented groups shouldn't have to tediously compile lists and shout into the Twittersphere that they are here, they are experts and they want to speak. Panel organizers need to make a more concerted effort to diversify their experts. Male panelists need to look at their fellow panelists and, if they notice it's exclusively white men, make space for more voices.  

We're not always going to do the work for you."

Note: Originally the title of this post inadvertently didn't mention non-binary people. I have since corrected it.

Soylent Bars: Literal Toxic Masculinity

Description: Cartoon of a white man with eyeglasses wearing a green sweater,
contemplating a glass of liquid.He declares, "Removing my taste buds has
increased drinking efficiency by 4%!" Illustration by Brad Jonas.

Soylent, the much touted "meal replacement" drink substance has gone from mixable pastes to coffee-flavored drinks to its latest offering: a Soylent bar. Soylent's consistency (in both the ingredient sense and in the promise of never having to worry about cooking, preparing or eating something different sense) has been presented by the company and it fans as a feature and key selling point.

Something that's also been consistent has been Soylent being unsafe to eat . In 2013, a documentary by Vice showed rats scurrying around the factory where Soylent was made. Despite repeated claims of commitment to food safety, browsing the subreddit devoted to Soylent shows reports of every few batches released this year have come with an extra ingredient-- mold. And while the recently released breakfast bars haven't had mold, there have been enough consumers of the bar that have reported becoming violently ill, in one case leading to a trip to the ER.

A community manager on the official Soylent forum responded to one users concerns about transparency thusly:

I do tell you info. I generally tell you more info. But i'd rather have all the info before I speak. In this case we are testing bars. We've eaten bars sent to us ourselves. Myself included. All our evidence leans towards people having an ingridient[sic] intolerance.

Okay, so the community manager actually trotted out the "I ate some and I'm perfectly fine defense" but they're just a person on a message board. Surely the actual company in charge of making Soylent wouldn't use the same--

Description: A screenshot of Rosa Labs' statement to the press that reads: "After these reports, we have retrieved remaining bars from our consumers and have personally consumed many of the remaining bars without adverse effects. We have also sent them for further microbiological testing and all tests have come back negative. Based on this we remain very confident in the safety of the bars. A certain subpopulation of individuals may have an allergy, intolerance or sensitivity to ingredients such as soy and / or sucralose, or certain vitamin and mineral sources and should consult with their doctor before continuing to consume these products."

Okay, so the actual makers of the Soylent bar did resort to the "we ate it and we're fine" defense too. And instead of contacting everyone who bought the tainted batches to initiate a recall, they're just telling people to send them in after they get sick. According to the FDA's online database, the current factory where Soylent is made hasn't been inspected since 2014. Then again, the tech-bro founder behind Soylent (which takes its name from the sci-fi movie "Soylent Green" where the titular food was made from human corpses) had this to say about shopping for groceries:

I have not set [foot] in a grocery store. Nevermore will I bumble through endless confusing aisles like a pack-donkey searching for feed while the smell of rotting flesh fills my nostrils and fluorescent lights sear my eyeballs and sappy love songs torture my ears.

Hey was also fined and charged by the city of Los Angeles earlier this year for his "experiment in sustainable living" that was really just an abandoned shipping container and port-a-potty covered in graffiti and trash.

Remember how in Harry Potter they had magic jellybeans that could taste like any flavor, from cheesecake to human earwax? If a melange of misguided libertarian, bro-grammer culture, start-up philosophy, engineer's curse, and insecure masculinity would have a flavor, it would be Soylent.

Tech Sector's Diversity Problem: White People Still Aren't Listening

Description: A bar graph shows a demographic breakdown of employees at tech companies. Apple is 80% men, Microsoft and Google are 83% men,  Facebook is 84% men and Twitter is 90% men. Continuing the demographic breakdown, Apple employees are 54% white, 21 percent are Asian, 6 percent are Hispanic, and 3 percent are black and 165 are other.

The above graph from a Mother Jones article about diversity in the technology industry in general and the Rev. Jesse Jackson's outreach work in Silicon Valley in particular last year showed that for all the publicized diversity initiatives, tech has a LONG way to go before achieving any sort of equality or parity. So, a little over a year later, what's changed?

Not much.

Twitter has historically been the worst of the high-profile tech companies, with an employee workforce that's 90% male, and majority white, with Black employees making up just 1 percent of the workforce.  Janet Van Huysse, who was the Vice President of Diversity for Twitter spoke in 2014 about working to improve diversity. In 2015,  with Twitter no further along aside from very vague plans to increase hiring “marginalized groups” in their US offices, Van Huysse resigned after Twitter's numbers didn't even budge after 2 diversity initiatives and the traditional university graduate application rush.

Van Huysse-- a white woman-- was replaced by Jeffrey Simonoff as Vice President of Diversity. Simonoff is a middle-aged white dude.

Whoops.

It gets worse.

Leslie Miley wrote about his departure from Twitter due in no small part to the racism that went on behind closed doors even as the company benefitted from use by citizens and activists in Ferguson and the Black Lives Matter movement . An excerpt :

Twitter’s issues with growth and engagement and the issues with internal diversity are somewhat related. The over-reliance on a limited number of schools and workplaces for talent has caused a type of group think to dominate. Any change would be approved by people who all think alike. There was very little diversity in thought and almost no diversity in action. To quote Mark S. Luckie “Without a variety of voices contributing ideas, the workplace becomes a homogenized environment where potential brilliance may never be achieved. Diversity should rightly be seen as a benefit to growth, not an obstruction to avoid.” For some at Twitter, diversity is an obstruction to avoid.

 Once Miley left, Twitter management was left without any directors or vice presidents of color in any of the product management or engineering divisions.

While Twitter may have the most egregious examples, as evidenced by the graph at this article's beginning, it's not the only big-name tech company to have a serious diversity problem. Instead of listening to people of color, though, many tech companies have been hiring teams like "Paradigm"-- a company that “uses social science to increase diversity”... run by three white women and a white man. After some bad PR, they hired one woman of color as a partner, and two women of color as consultants.

This glaring blind spot extends to some of the largest tech events, too-- even in places where ou'd least expect. The annual "Grace Hopper Celebration Of Women In Tech" didn't have any black women speaking or conducting talks. In fact, it was ZERO women of color and a few dozen white men spoke at least year's event! In fact, as this storify link points out:

500 speakers were req'd to buy tickets to conf they're speaking at for a conference heavily targeting students, & of 12,000 people who belong to a demographic that's systematically underpaid.
There are >900 confs for professionals in coding. I know of ~3 that charge speakers for tickets. GHX is one. Pay gap makes that esp uncool. Black women are paid 64% of white men. Hispanic&Latina women are paid 54% of white men. Charging to speak ENSURES under-representation.

...which is what prompted last year's NOTGHC counter-conference, organized by disaffected women engineers of color. Yeah, that's right, the whiny baby attitude of "oh, if you want diverse things, go make your own" has extended to engineering conferences, and once again when people of color DO make their own thing, they get the backlash of everything from being "not organized enough" to "being too exclusive"! GHC still charges speakers to pay, by the way.

Fellow white people, if you think that this lack of diversity only matters in boardrooms and doesn't affect people's real lives, think again. Last year at Dragon*Con, which is a sprawling nerd convention that lasts for days and temporarily takes over most of city downtown, automatic soap dispensers wouldn't detect black peoples' hands. The CEO of the soap dispenser's parent company had to admit that they never really thought to adjust the infrared sensors beyond a certain range. And if you just found out about this now, from me, a white dude? That's part of the problem!

The effects on health runs deeper than un-soaped hands. Erica Joy wrote about the effects tech culture's isolation and alienation of her as a black women impacted her health:

“The stress and isolation I mentioned have really taken their toll on me. Long term stress is known to cause health issues. Not long after I started working in New York, I developed heart problems (PVC’s). About 3 years ago I started to get acne, something I’ve never had in my life. I always thought it was hormonal but now recognize that it happens when I’m stressed. The isolation and resultant loneliness have exacerbated the stress, leaving me in constant fight or flight mode… I know this: I am not my job. I am not my industry or its stereotypes. I am a black woman who happens to work in the tech industry. I don’t need to change to fit within my industry. My industry needs to change to make everyone feel included and accepted.” 

She's right, of course. Cameron Glover said it best:

Without consequences and more nuanced understanding of different perspectives and cultures, we’re left with a tech culture something akin to a leech: the best parts of marginalized workers are taken, and we are left feeling like victims and stripped of our power.

Group Helps Black Girls Code & Grow Right Now

Technology companies in the heart of Silicon Valley are the movers and shakers of the US technical industry. Where there have been rumblings over the past few years trying to spearhead efforts to get companies to diversify the workforce, most tech companies have been pretty tight-lipped about real data. What data they have released shows that less than 13 percent of computer engineers in the Valley are female and even less are women of color. We don't know how many there are for sure because, again, companies aren't giving out hard numbers.

National Public Radio recently released a story about the non-profit group "Black Girls CODE", and some of the activities they do to help foster a passion for technology and a love of learning:

Black Girls CODE's Summer of Code included project-based camps in the Bay Area as well as Washington, New York City and Raleigh-Durham, N.C. The group says camps offer a place where "girls of color can learn computer science and coding principles in the company of other girls like themselves and with mentorship from women they can see themselves becoming." About half of the girls participating received a scholarship to attend.

You can listen to the audio report and read more about Black Girls CODE and other non-profit groups here.

Writer Reveals The Truth About Zoe Quinn & Women In Tech

It's been a hell of a week for a few prominent women in video games. Just two days ago, Anita Sarkeesian got explicit, credible threats to her family, address and loved ones that she actually had to call police and move herself and her family out of their home for a night.

I've written pretty extensively about the campaign of harassment that's surrounded Zoe Quinn in two posts: "Not Okay: Hateful Man-Babies Target Zoe Quinn. Again." and "If You Call This Justice, I Don't Want Your Support". Since publishing those two posts, I've gotten comments, tweets and emails (the majority of which are unsigned) saying I was spreading a campaign of lies, that it was incumbent upon me to tell "the truth" about Quinn.

Yesterday, Elizabeth Sampat wrote a post called "The Truth About Zoe Quinn". Here's what she had to say:

The truth about Zoe Quinn is that no one in the world deserves the shit that she has gotten. The truth is that these witch hunts over journalistic ethics and transparency and whatever bullshit dog whistle that 4chan and its ilk are using for their issues with a woman’s sexual agency are driving women out of the industry.
...The truth is sometimes I have survivor’s guilt, and sometimes I have panic attacks about being the only one left fighting, and sometimes despite all of my tough words and the fact I literally cannot imagine doing anything else with my life, the truth is that I can’t stop thinking about maybe leaving the industry. I don’t want to; the thought is like an involuntary tic, tugging at my consciousness. Maybe it’s a survival instinct. I keep using the word “survive” but I can’t help but wonder: is this surviving? What parts of me are surviving? Can any woman escape this whole? 

...The truth is, a lot of the women who are being driven away have never met or interacted with Anita or Zoe. A lot of the women in our industry exist in a constant state of fear.  

Women who make games and would never dream of connecting their face or real name with a Twitter account, just in case.  

Women who would never go indie. Women who are terrified of starting a crowdfunding campaign but who can’t get their dreams funded any other way, and so their dreams just die.  

Are you okay with this?  

Is this the industry that you want?

It certainly isn't one I want. However, a lot of men don't realize they're complicit in creating this atmosphere, either by inaction of playing devils advocate. In the comments section almost every games news site I've seen there will be comments that start out with the obvious “What happened was horrible! I can't believe people would stoop so low" and then follow up with a huge "BUUUUUUUT look, her videos are so controversial and maybe if she hadn't been nicer or less emotional or were virtuos or didn't game people a reason to mad it would happen blippety bloo it's just my opinion blorpety blah not all men and not all gamers blah blah devilsadvocatecakes." It's maddening.

Tech's Gender Gap Is Real, Pervasive, Worse Than Men Realize

For all the idealism behind the idea that technology knows no borders, that data and the market-place of ideas offer equal access to meritous ideas, free from gender bias or that women have achieved parity with men in the technology field, the actual lived experience of scores of women in the tech industry, from app development to tech investments is rife with stories that tell otherwise. Last week, Wired published an eye-opening and unflinching look at the gender gap between men and women in the tech industry entitled "This Is What Tech’s Ugly Gender Problem Really Looks Like". An excerpt:

Shortly after Kathryn Tucker started RedRover, an app that showcases local events for kids, she pitched the idea to an angel investor at a New York tech event. But it didn’t go over well. When she finished her pitch, the investor said he didn’t invest in women. When she asked why, he told her. “I don’t like the way women think,” he said. “They haven’t mastered linear thinking.” To prove his point, he explained that his wife could never prioritize her to-do lists properly. And then, as if he was trying to compliment her, he told Tucker she was different. “You’re more male,” he said. Tucker didn’t need to hear any more. “I said, ‘Thanks very much,’ walked out, and never spoke to him again,” she recalled earlier this year, as part of a panel discussion on “fundraising while female” at the annual Internet Week conference in New York. 

It was one of many stories shared during a panel that painted the tech world as a place that—for all its efforts to push into the future with apps and gadgets and online services—is still very much stuck in the past when it comes to attitudes involving gender...  

But there’s another truth to remember: For every story you hear about investors behaving badly, there are far worse stories that many women wouldn’t dare to tell. “The most common thing I hear from other women is: ‘Oh the stories I’ll tell once I’m far enough along that I don’t have to worry about being shamed,’” says Kathryn Minshew, co-founder of the job search and career advice site The Muse. For women who have experienced this bias—and there are many—the simple act of talking about it is taboo... And yet, it’s only through these stories that we can begin to understand that the statistics aren’t the result of some fluke or mass oversight, but a very real problem that needs to be solved.

The entire article is worth a thorough read, and hopefully serves as a decent wake-up call. A word of advice, though: Don't read the comments on the article. They're particularly loathsome.